If you’ve been reading my blog regularly, you no doubt have read about Sheetz’s attempts to ruin Christmas 2010 for the Kingma family (http://www.yeahhedid.com/?p=651). You may have even read about my earlier experiences with Sheetz, and the huge rewards that came with the angry messages I sent. Well, another chapter in the Luke/Sheetz story has come to an end. Earlier today, I received this in the mail:

Note the personal touch (the handwritten name and address). The first thing I always look for. I ripped open the envelope in search of the second of two things I look for.

Bam! There they are! Not as fruitful as my first Sheetz complaint was (http://www.yeahhedid.com/?p=186), but it’s still a pretty good haul, especially considering that the most recent complaint was aimed at something I got for free in the first place. I know your next question, “But Luke, what’d they say in the letter?”

In short, I have no idea. There was a letter or something in the envelope, but I didn’t bother reading it. After all, apologies from giant corporations come best in the form of gifts, not words. It’s the same idea as children who open up birthday cards from their grandparents and simple turn the card upside down to shake out the money instead of reading the card first. It may be immature, but it sure saves time, doesn’t it? I took a picture of the letter though, and you’re free to read it if you’d like. I’m sure it’s very impersonal:

Click to Enlarge

I’m hoping this is my final chapter with Sheetz! Not because I’m not going to go there anymore, but instead because I sincerely hope and believe that my angry letters will change the company for the better. If we can make gas stations better, I think we can do anything.

Thank you, Sheetz, for being the bigger person once again.