For some reason, I can never have a normal experience buying anything. This is a quick one, and since I was in no mood for a company to not care about me, I was quick, sharp, and biting. E-mail number 1 (me to them):
Hi, I recently ordered a Medium sized Bayern-Muenchen home jersey and a 08/09 England Rugby Home Shirt (also size Medium). My order number was “Order Number: 124209″
I received the Bayern-Muenchen jersey a few weeks ago, but still have not received my English Rose home shirt, nor have I even gotten any updates at all on the order. If it has not been shipped yet, I’d immediately like a refund. If it has shipped, there’s obviously nothing I can do. Either way, I’m extraordinarily disappointed in the poor quality of service I’ve received from your shop.
I know, it’s mean, but sometimes you have to be. I received a pretty quick response:
I am happy to confirm that your refund is now being processed, although please note that it may take a week or so to show up on your card statement.
If you have any questions or queries relating to your refund don’t hesitate to ask.
Thank you for your order with UKsoccershop and we look forward to dealing with you again in the future.
Ha. Biju. You expect me to believe you’re a real person? Most people would stop here, and were it not for that final, kick in the groin sentence, I would’ve. I needed the last word. I always will:
If I want to wait 1/4 of a year for something I want to buy, maybe I’ll check you guys out again. Or maybe I’ll just order from another store that actually knows how to run a business. Cheers.
I’m doing this so you don’t have to. Cross UKSoccerShop off your Christmas websites list.